Product
How does the ZenWave Z1 specifically help with Alzheimer’s symptoms?
The precise 40Hz gamma-frequency sound and light stimulation work together to quickly and significantly clear amyloid-beta (Aβ) plaques from the brain. The ZenWave Z1 delivers this exact 40Hz gamma-frequency sound and light simultaneously and is specifically optimized for age-related hearing loss, making the sound perfectly suited for the human ear. This ensures that users can receive the most accurate 40Hz gamma rhythm stimulation, no matter where they are
Is the device safe for elderly users?
ZenWave Z1 follows the published FDA guidelines for low-risk general wellness products and is not subject to FDA medical device regulations. Research has shown that long-term use carries no risk.
Are there any side effects from using this device?
Currently, there are no reported side effects. In ongoing clinical trials, no adverse reactions have been observed, with only a few individuals mentioning feeling "drowsy" during use.
How long does it take to see results?
Studies indicate that it typically takes about three months to see results.
Is the device easy for elderly individuals to use on their own?
Yes, the Z1 is very easy to use; typically, you just need to press the power button to start.
6.Can this device be used alongside other Alzheimer’s treatments?
Yes, the device is non-invasive and does not interfere with other treatments.
How often should the device be used for optimal results?
It is generally recommended to use the device for one hour each day. In what kind of environment?
Are there any clinical trials or studies supporting its effectiveness?
Yes, several institutions, such as MIT and Cognito Therapeutics, are conducting clinical trials and have already seen positive results.
How portable is the device for travel purposes?
Our device offers extended battery life, lasting up to a week on a single charge!
Does the device require any maintenance or special care?
No, it does not require maintenance or special care.
Are there any contraindications for people with certain medical conditions?
People with epilepsy should use the device with caution.
How does ZenWave Z1 compare to other similar products on the market?
We are the only device on the market that integrates precise 40Hz gamma-frequency sound and light stimulation based on the latest research, maximizing therapeutic effectiveness.
Can I display 40Hz light on a tablet or phone?
According to AI analysis, screens have their own refresh rate, and sound has its own digital sampling rate, both of which can affect the precision of the frequency.
Purchase and Payment
What payment methods can I use?
Currently, we only support PayPal payments. However, don’t worry—we will be adding more payment options soon.
What payment methods can I use?
Yes, we do offer international shipping.
What should I do if I have an issue with my purchase and need a return or exchange?
The fastest way is to contact our online customer support or email us at support@zenwavelight.com. We will assist you promptly, usually within 24 hours.
Shipping and Delivery
How can I check my order status?
You can check your order status at https://www.17track.net/en.
How long does it usually take for an order to arrive?
Orders typically arrive within 15-16 days. We also offer faster shipping options.
Do you provide expedited shipping?
Yes, we offer expedited shipping, with delivery as fast as three days.
What should I do if I receive a damaged item?
You can contact our customer service through online chat for a replacement or email us at support@zenwavelight.com. We will respond within 24 hours.
Do international orders incur additional duties or fees?
International orders may be subject to additional customs duties or fees depending on your country’s regulations. These charges are the customer’s responsibility and vary by region. Please check with your local customs office for more details.
After-Sales Service
How can I contact customer support?
You can reach our customer service through online chat or by emailing support@zenwavelight.com. We will respond within 24 hours.
Is there a money-back guarantee if the results are not satisfactory?
Yes, we offer a 90-day money-back guarantee.
Is customer support available for assistance?
Yes, we provide professional support, and we typically respond within 24 hours.
Company or Brand Information
Where is your company located?
Our company is located in Xiamen, China.
What is your mission and vision?
Our mission is not only to develop effective therapeutic tools but also to bring warmth and hope to Alzheimer’s patients and their families, cherishing every precious moment together.
Where is your product development team based?
Our product development team is based in Shenzhen, China, and consists of an experienced group of professionals.