track my order

Where can I find my logistics information?

We offer a tracking service for your order, allowing you to monitor its location at any time. You can check your order's logistics information on the following website:  https://www.17track.net/en

How to query logistics information?

After entering the page, please enter our logistics tracking number in the website, then you will be able to check the complete and recent progress of your parcel at the moment (please note: the progress is not necessarily real-time, there may be a delay, and we can not guarantee to you that it is completely correct).

Where can I get my tracking number？

Once your package is dispatched, we will send a tracking number to your provided email address. Please check your junk mail folder as well. Or you can always visit your order status page to check.

If you have any questions, you can contact us through the chat box or our customer service email at support@zenwavelight.com. We will resolve your issue as quickly as possible.